This Privacy Policy describes the ways in which we, IMI plc, collect, hold and use information about individual persons who visit this website. BY USING THIS WEBSITE, YOU AGREE TO THE COLLECTION AND USE OF INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT IMI PLC MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE UPDATE THIS PRIVACY POLICY AT ITS DISCRETION, WITHOUT PRIOR NOTIFICATION. However, we will always handle your Personal Information in accordance with the Privacy Policy that was in effect at the time of collection. Our Privacy Policy is located on our homepage and is also available on any page where Personal Data is requested. At such data collection points, further explanation may be provided, where appropriate, as to the purposes for which the data will be used.

This policy applies to information we collect about website users, candidates, clients, customers, suppliers and other people whom we may contact.

This policy also applies to information we may collect in relation to services to shareholders and shareholdings via our registrar, Equiniti, or otherwise, to maintain the Register of Members and enable trading on the London Stock Exchange.


1. The information we collect about you

When you visit our website, or register for our services, we may collect personal information such as your name, birth date, company and title or position, contact details such as telephone number and postal or email address, and any other information relating to you which you may provide “Personal Data“.


2. How we will use the information about you

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data.

In these situations, we gather this information to provide you with products or services, to invoice you for the products and services you request, to market products or services which we think may be of interest to you, or to communicate with you for other purposes which we inform you when we collect Personal Data from you. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the goods and/or services in general.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the goods and services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our products and services.


3. Business Development and Marketing

Occasionally, we and our group companies may also wish to provide you with information about special features of our website or any other service or products from our business partners we think may be of interest to you, however, we will only do this where you consent to being contacted in this way. If you prefer not to receive this information, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law.

If your personal information changes and you wish us to amend it please let us know by sending an email to the same email address and we will update our records.


4. Cookies and similar information-gathering technologies

When you visit our website, we may send a ‘cookie’ to your computer. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies employed by us, please see our separate Cookies Policy, which forms part of this Privacy Policy. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. We would like to inform you, however, that if you do not accept, you may not be able to use all functionality of your browser software.


5. How we protect your information

To ensure the security and confidentiality of Personal Data that we collect online, we use data networks protected, inter alia, by industry standard firewall, browser certification technology, limited access and the use of passwords.

We will use all reasonable measures to safeguard your Personal Data from loss, misuse, unauthorized access, disclosure, alteration or destruction.


6. Overseas transfers

We are part of the IMI Group, which is a global group of companies and has databases in different countries, some of which are operated by the local IMI Group Company, and some of which are operated by third parties on behalf of IMI Group Company. We may transfer your data to one of the Group’s databases outside your country of domicile, potentially including countries, which may not require an adequate level of protection for your Personal Data compared with that provided in your country.

However, we have developed and adopted a system of principles, rules and tools, involving the use of EU model clauses provided by European law, to ensure effective levels of data protection, in particular relating to transfers of Personal Data from an EEA country (European Economic Area) and Switzerland to a non-EEA country.


7. Right of access to your information, correction and objection

Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. We will provide you with the ability to object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in this policy or our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law. If you wish to contact us regarding our use of your Personal Data or object to the processing of your Personal Data, please email us at If you contact us, please note the name of the website where you provided the information, as well as the specific information you would like us to correct, update or delete plus a proper identification of you. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.


8. Non-disclosure of Personal Data

We will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in this Privacy Policy. We may disclose your Personal Data to other IMI affiliates worldwide that agree to treat it in accordance with this Privacy Policy. Personal Data may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed, such as services delivery, evaluating the usefulness of this website, marketing, data management or technical support. These third parties have contracted with us to only use Personal Data for the agreed upon purpose, and not to sell your Personal Information to third parties, and not to disclose it to third parties except as may be required by law, as permitted by us or as stated in this Privacy Policy.

Personal Data collected from you may also be transferred to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred, in which case we would require the buyer, assignee or transferee to treat Personal Data in accordance with this Privacy Policy. Also, Personal Data may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.


9. Changes to Privacy Policy

We keep our privacy policy under regular review. If we change our privacy policy, we will post the changes on this page, and place notices on other pages of the website, so that you are fully aware of the types of information we are gathering, how we use it and under what circumstances it may be disclosed. This privacy policy was last updated on 25th May 2018.


10. Links to other websites

Our website may from time to time links to third party websites which we believe may be of interest to our visitors. However, we cannot guarantee the privacy standards of websites to which we link or be responsible for the contents of websites other than this one and this privacy policy applies only to this website and not to websites owned by third parties.


11. Contact us

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments, please email us at