This policy applies to information we collect about website users, candidates, clients, customers, suppliers and other people whom we may contact.
This policy also applies to information we may collect in relation to services to shareholders and shareholdings via our registrar, Equiniti, or otherwise, to maintain the Register of Members and enable trading on the London Stock Exchange.
1. The information we collect about you
When you visit our website, or register for our services, we may collect personal information such as your name, birth date, company and title or position, contact details such as telephone number and postal or email address, and any other information relating to you which you may provide “Personal Data“.
2. How we will use the information about you
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data.
In these situations, we gather this information to provide you with products or services, to invoice you for the products and services you request, to market products or services which we think may be of interest to you, or to communicate with you for other purposes which we inform you when we collect Personal Data from you. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the goods and/or services in general.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the goods and services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our products and services.
3. Business Development and Marketing
Occasionally, we and our group companies may also wish to provide you with information about special features of our website or any other service or products from our business partners we think may be of interest to you, however, we will only do this where you consent to being contacted in this way. If you prefer not to receive this information, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law.
If your personal information changes and you wish us to amend it please let us know by sending an email to the same email address and we will update our records.
4. Cookies and similar information-gathering technologies
5. How we protect your information
To ensure the security and confidentiality of Personal Data that we collect online, we use data networks protected, inter alia, by industry standard firewall, browser certification technology, limited access and the use of passwords.
We will use all reasonable measures to safeguard your Personal Data from loss, misuse, unauthorized access, disclosure, alteration or destruction.
6. Overseas transfers
We are part of the IMI Group, which is a global group of companies and has databases in different countries, some of which are operated by the local IMI Group Company, and some of which are operated by third parties on behalf of IMI Group Company. We may transfer your data to one of the Group’s databases outside your country of domicile, potentially including countries, which may not require an adequate level of protection for your Personal Data compared with that provided in your country.
However, we have developed and adopted a system of principles, rules and tools, involving the use of EU model clauses provided by European law, to ensure effective levels of data protection, in particular relating to transfers of Personal Data from an EEA country (European Economic Area) and Switzerland to a non-EEA country.
7. Right of access to your information, correction and objection
Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. We will provide you with the ability to object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in this policy or our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law. If you wish to contact us regarding our use of your Personal Data or object to the processing of your Personal Data, please email us at firstname.lastname@example.org. If you contact us, please note the name of the website where you provided the information, as well as the specific information you would like us to correct, update or delete plus a proper identification of you. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.
8. Non-disclosure of Personal Data
10. Links to other websites